WIOA Programs

Since assuming both fiscal and board staff responsibilities for the region’s Workforce Innovation & Opportunity Act (WIOA) programs and the Northeast Tennessee Local Workforce Development Board in 2022, the First Tennessee Development District is committed to building and sustaining a workforce development system that promotes economic development, meets employer needs, and is responsive to the changing demands of the labor market. 

On-The-Job Training Program

On-the-Job Training (OJT) is available to employers who have been pre-approved.  OJT is particularly encouraged in higher-skill occupations.  The employer must agree to continue to employ the individual after successful completion of the training.  OJT focuses on jobs involving the introduction of new technologies, production or service procedures; upgrading to new jobs that require additional skills or workplace literacy; or other appropriate purposes identified by the Board.

The employer can be in the private non-profit or private sector.  OJT provides knowledge or skills essential to the full and adequate performance of the job.  The employer is reimbursed up to 50 percent of the wage rate of the individual for the extraordinary costs of providing the training and increased supervision related to the training.   OJT is limited in duration based upon the target occupation for which the participant is being trained, the participant’s prior work experience and the service strategy.

OJT provides unique opportunities for participants who already possess some job-related skills and the knowledge to "learn as they earn".  By participating in training, the participant acquires new skills and knowledge while having the services as a full-time employee.  

Incumbent Worker Training Program

The Incumbent Worker Training Program provides grant funding for customized training for existing for- profit and not-for-profit (healthcare related) businesses that result in layoff aversion. Through this customer-driven program, Tennessee is able to effectively retain and keep businesses competitive through skills upgrades and process improvement training for existing full-time employees. The Tennessee Department of Labor and Workforce Development administer the Incumbent Worker Training Program through a system of Local Workforce Investment Areas (LWIA).

Customized Training Program

Customized Training provides unique opportunities for participants who already possess some job-related skills and the knowledge to acquire new skills and knowledge.  The employer benefits by tailoring a training program to the specific needs of the employer, especially in the area of introducing new technologies or procedures.  Training can even be offered to incumbent workers who are not earning a self-sufficient wage in order to upgrade their skills and knowledge.  The employer must retain the workers upon successful completion of the training.

Customized Training - Training that is designed to meet the special requirements of an employer (including a group of employers); conducted with a commitment by the employer to employ an individual on successful completion of the training; and for which the employer pays for not less than 50 percent of the cost of the training. 

American Job Centers

The FTDD is the Administrative Entity for the Northeast Tennessee American Job Center system and serves as staff to the Northeast Tennessee Local Workforce Development Board.

Visit Northeast Tennessee American Job Center's website here or the virtual American Job Center of Tennessee here


Carter County AJC

2515 Wesley Street

Johnson City, TN 37601

(423) 610-0222

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Greene County AJC

128 Serral Drive, Ste 6

Greeneville, TN 37745

(423) 588-5600

Hancock County Mountains

Hancock County AJC

1861 Main Street

Sneedville, TN 37869

(423) 733-1331

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Hawkins County AJC

107 E. Main St, Ste 100

Rogersville, TN 37857

(423) 293-3774


Johnson County AJC

222 W. Main Street

Mountain City, TN 37683

(423) 727-7047

Kingsport TN

Sullivan County AJC

1140 E. Center Street

Kingsport, TN 37664

(423) 224-1800

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Unicoi County AJC

631 Sinasta Drive, Ste 6

Erwin, TN 37650

(423) 735-5773

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Washington County AJC

2515 Wesley Street

Johnson City, TN 37601

(423) 610-0222